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South Wales Awards

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Best Business Awards

Business Excellence AwardsStandard

IT Services Company of the Year Award

Celebrating the IT services, managed services or technology company that sets the standard

RecognisesDigital transformationBusiness growthCustomer serviceLeadershipPeople & culture
RecognitionBusinessIndustryInnovation

About this category

The IT Services Company of the Year celebrates an IT services, managed services or technology company that keeps clients’ systems running, secure and ready for the future. Judges look for a business that has grown, delivered outstanding results for its clients and built a team and culture others admire.

Eligibility

  • The business must be an IT services, managed services or technology company serving clients or customers
  • Any size of business, from independents to large firms
  • Must have been trading for at least one year

Judging criteria

  • Growth: revenue, clients and market position over the last one to three years
  • Client results: outcomes delivered and satisfaction
  • Leadership and culture: how the business is led and how its team is developed
  • Standing: expertise, accreditations and reputation in its field

Qualitative criteria

  • Clear vision and strong leadership
  • Integrity and high standards
  • Commitment to clients and quality
  • Invests in its people

Metrics

  • Client growth and retention
  • Service levels and satisfaction
  • Projects and solutions delivered
  • Team growth and development

Additional criteria

  • Must have been trading for at least 12 months
  • Financial information is treated in confidence
  • Client testimonials strengthen an entry

Know someone who fits?

Put their name forward. It is free, and a few honest lines about why is enough to start. Save a draft and finish whenever it suits you.

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